Gift card conditions

 

Conditions for gift vouchers at Max Cropp GmbH & Co KG

  • The voucher can only be sent within Germany, we charge the current letter postage, shipping abroad on request!
  • Each voucher can only be redeemed once in our warehouse shop or online at www.edelholzshop.de.
  • A combination with other vouchers, as well as cash payment and subsequent crediting are not possible.
  • Any commercial resale of the vouchers is prohibited.
  • If the voucher is not redeemed in full amount, the remaining amount will be forfeited, as it is technically not possible for us to credit you with the remaining amount unfortunately.
  • If your purchase value is higher than the voucher value, the existing terms of payment apply.
  • Vouchers can only be redeemed for a limited time and expire on the date on the voucher. An extension is not possible.

Complaints:

If one of the products is damaged and justifies a complaint, we will supply you with a replacement product.
Unfortunately, it is not possible to exchange items.

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